Help centre
Frequently Asked Questions
Everything about applying, processing times, the VIP Fast Track, home testing, payments and how to reach us.
Choose the service on our website and submit the request form, call or WhatsApp us on +971 600 500007, or visit our center in Al Baraha, Deira.
With our VIP Fast Track, results for eligible EHS medical tests are available in as little as 59 minutes. Standard processing for most EHS services takes 24 to 48 hours. MOFA attestation takes 24 hours as standard, or 4 hours through VIP.
VIP Fast Track covers the pre-employment medical test, medical test for residency, embassy medical test, occupational health card and health card, with results in as little as 59 minutes. MOFA attestation is also available in 4 hours.
Yes. Our Home Care service is available for residency visa renewals only, as new visas require a chest X-ray that cannot be done during a home visit. For new visas, our Mobile Medical Van can complete the full test, including X-ray, at your home or office.
Yes. We arrange on-site medical tests for employees through our Mobile Medical Van, process Amer and Tasheel transactions, and support healthcare facilities with MOHAP licensing.
Yes. We type and submit Emirates ID applications for new and renewed visas, process data updates, and complete biometric enrollment at our center.
The processing time varies depending on the type of service, the responsible government entity, and the approvals that need to be obtained.
Mon–Thu: 7:30 AM – 7:30 PM. Fri: 7:30 AM – 12:30 PM and 2:30 PM – 7:30 PM. Sat–Sun: 9:00 AM – 5:00 PM.
Gate No. 2, Preventive Medicine Building, near Al Baraha Hospital, Al Baraha, Deira, Dubai. Use the Get Directions button on the Contact page for the Google Maps route.
We accept online payments, card payments, and cash at our center.
Refund requests must be submitted in writing within seven (7) calendar days from the date of your tax invoice. For full details, please review our Terms of Use.
Yes, many services can be processed remotely, depending on the service type. For assistance, please Contact Us, email us at team@baraha.ae, or call/WhatsApp +971 600 500007.
Please reach out through our Contact Us page, email team@baraha.ae, or call/WhatsApp +971 600 500007.
If you haven’t heard back from your assigned sales executive, please email team@baraha.ae or call/WhatsApp +971 600 500007 for immediate support.